As a hospital discharge planner, our founder, Ketsia Levasseur always did her best to ensure patients had available resources and services in place in order to remain at home. But when so many discharged patients were readmitted to the hospital, it became evident to her that something more was needed. And so Premier Concierge Care Management LLC was born.
Through her care management practice Ketsia is able to fill that gap, improving her clients’ chances of making a solid recovery. It gives her great joy and satisfaction to support their well-being with seamless and highly specialized services.
Premier Concierge Care Management LLC was founded by Ketsia Levasseur in October 2019. Ketsia is a certified care manager and holds a Masters of Gerontology.
Her journey in the field of eldercare began about 15 years ago when she accepted a position at Meals on Wheels in Broward County working as an Intake Coordinator. Her first-hand experience of community service and what that meant to the older population inspired her to pursue a graduate degree in Gerontology with a concentration in Geriatric Care Management.
Ketsia has since gone on to work as a hospital case manager. She also has experience working in managed care insurance companies, long-term care case management, and acute rehabilitation case management.
Despite the pandemic, Ketsia decided to open a private practice offering concierge services and care coordination so patients could receive the support they needed for optimal quality of life.
A care manager is dedicated to helping clients age well while also supporting quality of life for family members. This phase of a family’s journey together is often complicated. There is more to do than there is time. Relatives may live far away. Relations can become strained.
Our professional training and knowledge of best practices can ease the journey.
Every family is unique. As care managers, we apply our insights and skills in 8 key areas to provide you with a positive care plan tailored to your family’s individual needs and strengths.
We offer expertise regarding:
Health and disability: Through assessments and experience, we can help you understand what your loved one does well, and in what areas he or she could use additional help.
Finances: A review of the current monetary situation will result in a plan to make resources stretch as efficiently as possibly while maintaining the desired level of comfort, dignity and safety.
Housing: Based on the assessments, recommendations can be made for optimal living situations now, with a view to likely changes in the foreseeable future.
Family: Sibling disagreements and old family history often make the aging journey difficult. Our training provides for skilled facilitation of family meetings and creation of a plan that takes everyone’s needs into account.
Local Resources: There are programs available to help, but it’s difficult to know which one is the most appropriate for your situation. Save time and money by letting us objectively evaluate the situation and connect you to the resources best suited to your needs.
Advocacy: Our comprehensive knowledge of the disjointed health care system allows us to monitor quality and lobby for the care and treatment your family wants.
Legal: Let us help you identify issues and get key paperwork in order.
Crisis Intervention: The unexpected is simply a fact of life in aging. We are experienced with elder emergencies and are ready to jump in at a moment’s notice.
Premier Concierge Care Management LLC is in the business of helping aging adults and their families to live well throughout the aging process. Give us a call at 954-446-7022 to discuss the many ways we can help you.
What makes a care manager stand apart from the others is the commitment to stay focused on the needs of the client and family. Others may offer services for less, but what you receive cannot help but be influenced by the payment structure.
Hospital- or insurance-based case managers are employees of the health care system. They are good professionals. Their focus, however, is to address the issues of patients within the institution and to make efficient use of services for their organization.
We are based in the community and work with aging adults wherever they live. We provide continuity of care across all settings. We include the family and focus on improving quality of life for the older adult and their grown children.
Senior advisors are paid referral fees to suggest elder care facilities. As a general rule, they have a more limited sphere of knowledge and do not hold a professional degree needed to give them expertise in the 8 key areas of elder care. Only those facilities willing to pay a finder’s fee will be included in their list of suggestions. There may be a more appropriate option, but it will not be mentioned if the facility does not pay for referrals.
Because we are paid directly by you, we are independent and objective. Our focus is 100% on the needs of your family and your aging loved ones. We apply our considerable skill and years of training to your unique situation.
When the issue is safety and quality of life, you deserve the best!
We pride ourselves in our commitment to stay abreast of the ever-changing landscape of senior services and aging research. To this end, our care managers are members of the the Aging Life Care™ Association.
Ketsia is fantastic, 10/10. I am an elder and estate planning attorney here in South Florida. Ketsia is a master within her industry and any client that I am able to refer to her I know is in good, honest, and warm hands.
I have always set the bar for senior care by asking myself “would I use this person to help/ take care of my own mother or father.” I can confidently say that I would hire Ketsia a hundred times over. Her knowledge and professionalism is extraordinary, especially in a day when it’s it seems impossible to navigate senior healthcare. I would recommend her services to anyone and when the day comes , that my parents need a care manager, Ketsia will be my first and only call.
I would highly recommend Ketsia’s services to anyone needing a competent, attentive, and overwhelmingly kind care manager. She has helped me regain control of my life and empowered me to be part of my healthcare decision-making.
I simply couldn't run out of adjectives to describe Ketsia! My family and I were struggling with managing the care needs of my mother, who's an hour away and in late-stage Alzheimer's. We needed someone to help us find a facility nearby that could "check all the boxes" of my mother's needs and Kestia nailed it perfectly! She's so caring, patient, kind & knowledgeable. She's a true professional and handled everything from finding the right facility, to coordinating burdensome paperwork and even spending time with my mother to ensure she's comfortable in her new setting. It truly was a Thanksgiving blessing this year having Ketsia's assistance. Anyone who needs to find care for a loved one should hire her without question!
What a gift it was working with Ketsia. We have been lost for a few years trying to navigate the system to arrange for an assisted living facility for my sister in law without success.....then Ketsia came along. She evaluated my sister in law and took charge of the process of applying for financial assistance and even helped choosing the facility. We simply could not have done this with out Ketsia. I would highly recommend her to help you with your Eder care needs. She is knowledgable, profession, tenacious on your behalf and it was a joy to work with her. Thank you Ketsia!
I highly recommend Premier Concierge Care and their Gerontologist; Ketsia Levasseur. As a mobile audiologist, we have shared patients and I have witnessed first-hand what a caring, knowledgeable, highly skilled professional she is and how trustworthy their company is for anyone in need of their services. She goes above and beyond for her patients with the utmost professionalism!
After weeks of ineffective and very frustrating experiences with a hospitalized intellectually disabled family member who is unable to advocate for himself, I contacted Ketsia at Premiere Concierge.ketsia‘s knowledge and experience navigating the health care system and advocating for patient's rights and quality care were invaluable and directly influenced the best outcome.Thank You Ketsia and the Premier Concierge team!
I needed help navigating the Medicaid application process for a loved one. I felt like it was a daunting task. I kept running up against problems and became frustrated. I called Premier Concierge Care and Ketsia made me feel at ease from the moment I first spoke to her. She basically held my hand through the process and my loved one was finally approved. This is such a relief for our family. It is a comfort to know that as issues arise, I can reach out to her for support.
I would highly recommend Premier Concierge to Anyone looking for some assistance, Ketsia and her team did a fantastic job helping my uncle and he has made a 💯 turnaround in a short period . Totally professional and caring people !!
Ketsia is very kind, honest, dedicated and passionate about her mission to help the vulnerable elderly and their families. Our family is truly lucky to have her assistance! She has exceeded my expectations with her passion and experience. She knows her stuff and very hard working! May God bless her!
Finding Ketsia, the owner of Premier Concierge Care Management was a blessing. We live across the country from our parents who have serious illnesses. Our home heath agency put us in touch with Ketsia as someone who could help us navigate through the world of health care and beyond. We really didn't understand what we needed until we hired her to help us. She has been an invaluable resource as our care manager and family advocate. She is professional, knowledgeable, compassionate, patient and attentive. Ketsia has become like a family member, with whom we trust all aspects of the management of our parents care. We can't recommend or thank her enough for all she does!
Premier Concierge Care Management is an invaluable lifeline to those struggling with the many aspects of caring for your loved ones in need of home placements, specialized care, resources and accessing services and financial assistance. I recently reached out to them and was impressed with the level of knowledge, compassion and personalized support they offered. If you are frustrated and frazzled trying to cut through bureaucratic red tape and making the right decisions for your loved one, they can help you navigate any challenges you face—providing you with the assurance you are taking the best steps possible to ensure best outcomes for those you love.
This company, and specifically Ketsia, got back to me very quickly and helped me plan for getting care for a friend in Pembroke Pines. She was very understanding and helpful. I would not hesitate to use them again!