About Us

As a hospital discharge planner, our founder, Ketsia Levasseur always did her best to ensure patients had available resources and services in place in order to remain at home. But when so many discharged patients were readmitted to the hospital, it became evident to her that something more was needed. And so Premier Concierge Care Management LLC was born.

Through her care management practice Ketsia is able to fill that gap, improving her clients’ chances of making a solid recovery. It gives her great joy and satisfaction to support their well-being with seamless and highly specialized services.

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Our Founder, Ketsia Levasseur, MA, CCM

Premier Concierge Care Management LLC was founded by Ketsia Levasseur in October 2019. Ketsia is a certified care manager and holds a Masters of Gerontology.

Her journey in the field of eldercare began about 15 years ago when she accepted a position at Meals on Wheels in Broward County working as an Intake Coordinator. Her first-hand experience of community service and what that meant to the older population inspired her to pursue a graduate degree in Gerontology with a concentration in Geriatric Care Management.

Ketsia has since gone on to work as a hospital case manager. She also has experience working in managed care insurance companies, long-term care case management, and acute rehabilitation case management.

Despite the pandemic, Ketsia decided to open a private practice offering concierge services and care coordination so patients could receive the support they needed for optimal quality of life.


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What is a care manager?

A care manager is dedicated to helping clients age well while also supporting quality of life for family members. This phase of a family’s journey together is often complicated. There is more to do than there is time. Relatives may live far away. Relations can become strained.

Our professional training and knowledge of best practices can ease the journey.

Every family is unique. As care managers, we apply our insights and skills in 8 key areas to provide you with a positive care plan tailored to your family’s individual needs and strengths.

We offer expertise regarding:

  • Health and disability: Through assessments and experience, we can help you understand what your loved one does well, and in what areas he or she could use additional help.
  • Finances: A review of the current monetary situation will result in a plan to make resources stretch as efficiently as possibly while maintaining the desired level of comfort, dignity and safety.
  • Housing: Based on the assessments, recommendations can be made for optimal living situations now, with a view to likely changes in the foreseeable future.
  • Family: Sibling disagreements and old family history often make the aging journey difficult. Our training provides for skilled facilitation of family meetings and creation of a plan that takes everyone’s needs into account.
  • Local Resources: There are programs available to help, but it’s difficult to know which one is the most appropriate for your situation. Save time and money by letting us objectively evaluate the situation and connect you to the resources best suited to your needs.
  • Advocacy: Our comprehensive knowledge of the disjointed health care system allows us to monitor quality and lobby for the care and treatment your family wants.
  • Legal: Let us help you identify issues and get key paperwork in order.
  • Crisis Intervention: The unexpected is simply a fact of life in aging. We are experienced with elder emergencies and are ready to jump in at a moment’s notice.

Premier Concierge Care Management LLC is in the business of helping aging adults and their families to live well throughout the aging process. Give us a call at 954-446-7022 to discuss the many ways we can help you.

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How we are different

What makes a care manager stand apart from the others is the commitment to stay focused on the needs of the client and family. Others may offer services for less, but what you receive cannot help but be influenced by the payment structure.

Hospital- or insurance-based case managers are employees of the health care system. They are good professionals. Their focus, however, is to address the issues of patients within the institution and to make efficient use of services for their organization.

We are based in the community and work with aging adults wherever they live. We provide continuity of care across all settings. We include the family and focus on improving quality of life for the older adult and their grown children.

Senior advisors are paid referral fees to suggest elder care facilities. As a general rule, they have a more limited sphere of knowledge and do not hold a professional degree needed to give them expertise in the 8 key areas of elder care. Only those facilities willing to pay a finder’s fee will be included in their list of suggestions. There may be a more appropriate option, but it will not be mentioned if the facility does not pay for referrals.

Because we are paid directly by you, we are independent and objective. Our focus is 100% on the needs of your family and your aging loved ones. We apply our considerable skill and years of training to your unique situation.

When the issue is safety and quality of life, you deserve the best!

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Professional Memberships

AgingLifeCare_Member_Logo_TMWe pride ourselves in our commitment to stay abreast of the ever-changing landscape of senior services and aging research. To this end, our care managers are members of the the Aging Life Care™ Association.


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